1. Introduction

We at Learn Arabic UAE (“institute,” “we,” “us,” “our”) value your privacy and are committed to protecting the personal information of our users (“you,” “your”).

By visiting or using our website, learnarabicuae.com, along with any linked pages, features, or services we offer (collectively, the “Website”), you acknowledge that you accept the practices outlined in this Privacy Policy. You consent to the collection, use, and sharing of your information as described below.

2. What Does This Privacy Policy Cover?

This Privacy Policy explains how we collect, use, and protect your personally identifiable information (“Personal Information”) when you access or use our Website.

  • Third-Party Limits: This policy does not apply to websites or services we do not control.

  • Public Information: Any information you choose to make public (e.g., forum posts) is not considered Personal Information.

  • Children’s Privacy: Learn Arabic UAE does not knowingly collect Personal Information from anyone under the age of 13. If you are under 13, please do not register or submit information to us. If we learn we have collected information from a child under 13, it will be deleted immediately.

If you believe a child under 13 has provided information, please contact us at info@learnarabicuae.com.

3. Information We Collect

Information You Provide Directly

We may collect and store any information you knowingly provide, including:

  • Registration Information: Name, email address, phone number, and account credentials.

  • Third-Party Logins: If you log in using platforms like Google or Facebook, we may receive your account information with your consent.

  • Learning Progress and Notes: Any notes or progress tracking information you save in your account (kept private unless you choose to share).

Information Collected Automatically

When you interact with our Website, we may collect certain information automatically:

  • Cookies & Tracking: We use cookies to recognize your device and improve your experience. You can disable cookies in your browser, though some features may not function properly.

  • Usage Data: Aggregate data such as website visits, pages viewed, and interactions to help improve our services. This information does not personally identify you.

4. Data Access and Retention

Accessing Your Information

Through your account, you can access, review, and update your personal information at any time.

Data Retention

If you choose to delete your account, we will retain your personal information for 12 months before permanently removing it from our systems. After this period, your progress and account records will no longer be retrievable.

5. Email and Other Communications

We may contact you to:

  • Share educational content, announcements, or special offers.

  • Communicate regarding your account or Website usage.

  • Opt-Out: You can manage or unsubscribe from communications at any time through your account settings.

6. Sharing Your Information

We do not sell or rent your Personal Information. We may share information in limited circumstances:

  • Affiliated Services: Third-party partners who assist in providing specific features or services.

  • Agents: Service providers, such as payment processors, who require information to perform their duties.

  • Business Transfers: If Learn Arabic UAE is acquired or undergoes a change of control, user data may be transferred. Users will be notified in advance.

  • Legal Requirements & Protection: We may disclose information to comply with the law, enforce our Terms of Use, or protect the safety of our users and employees.

7. Security

We implement industry-standard security measures, including SSL encryption, to safeguard your personal information.

However, no online transmission method is completely secure. Unauthorized access, system failures, or other factors may compromise security at any time.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If there are significant changes, we will post an announcement on our Website and, when appropriate, notify users via email.

If you disagree with a revised policy, you may request the deletion of your account and all personal data by contacting info@learnarabicuae.com.

9. Questions or Concerns

For any questions, concerns, or requests regarding your personal information, please email us at:

info@learnarabicuae.com

We are committed to resolving any privacy-related inquiries promptly and transparently.